Technology
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Picture this: you need to find out how much it costs to groom your dog, but the thought of calling multiple pet shops makes you cringe. Well, Google just solved that problem for millions of Americans. The tech giant has officially launched an innovative AI-powered calling service that eliminates the need for awkward phone conversations with local businesses.
This groundbreaking feature transforms how we gather information from nearby services. Instead of dialing numbers and waiting on hold, users can now rely on artificial intelligence to handle these interactions seamlessly.
How to Use Google AI for Business Calls: Step-by-Step Guide
The process couldn’t be more straightforward. When you search for specific types of local businesses through Google Search, you’ll notice a new “have AI check pricing” button appearing below business listings.
Currently, the feature supports several business categories including pet grooming services, automotive repair shops, and dry cleaning establishments. The AI system asks relevant questions about your specific needs, such as your pet’s breed, required services, and preferred timing. You can choose to receive updates via email or text message, making the entire experience completely hands-free.
Google Duplex + Gemini AI: The Tech Behind Automated Calling
Google’s implementation combines their advanced Duplex technology with the powerful Gemini AI model. This sophisticated system ensures that businesses receive professional, courteous interactions from the AI assistant. The artificial intelligence clearly identifies itself as a Google service calling on behalf of a customer, maintaining transparency throughout the conversation.
According to Google’s Search team, this technology represents a significant advancement in how AI can assist with everyday tasks. The system processes complex requests, gathers necessary information, and delivers comprehensive responses without human intervention.
Target Audience: Why Gen Z and Millennials Love AI Phone Calls
This feature particularly appeals to younger consumers who research shows often feel uncomfortable making phone calls. Generation Z and millennials, who grew up with digital communication, now have an alternative that matches their preferred interaction style.
Small business owners also benefit from this streamlined approach. Instead of handling repetitive pricing inquiries throughout the day, they can focus on serving customers while the AI efficiently provides basic information to potential clients.
Google AI Pro and Ultra: Premium Features for Business Calling
Google offers enhanced capabilities for AI Pro and AI Ultra subscribers. These premium users receive higher usage limits and access to experimental features that aren’t available to standard users.
The company has also introduced Gemini 2.5 Pro testing within AI Mode, their comprehensive AI search tool. This advanced model excels at complex reasoning tasks, mathematical calculations, and coding assistance, providing subscribers with cutting-edge AI capabilities.
Google Deep Search AI Mode: Automated Research and Report Generation
Perhaps most impressive is Google’s new Deep Search functionality integrated into AI Mode. This feature enables the AI to conduct thorough research on complex topics, asking follow-up questions and performing multiple searches to create detailed, well-researched reports.
The system operates through multi-step reasoning chains, continuously verifying information and expanding its research scope. This creates reports that rival human-generated content in depth and accuracy.
Business Owner Controls: How to Opt Out of Google AI Calls
Business owners maintain complete control over their participation in this program. They can easily opt out of receiving AI calls through their Google Business profile settings, ensuring they only receive the types of inquiries they want to handle.
This balance between user convenience and business autonomy demonstrates Google’s commitment to creating beneficial technology for all parties involved.
Also read: How to Navigate Scary AI Trends Effectively
What’s Next for Google’s Automated Calling
This launch represents just the beginning of AI integration into everyday communication tasks. As the technology continues evolving, we can expect even more sophisticated features that further simplify how we interact with local businesses and gather information.
